Solid experience in office365, Microsoft Operating systems.
Create and manage user accounts in Active Directory and Exchange.
Basic network troubleshooting skills.
Responsible for supporting users and supporting all departments, and responsible for maintaining Hardware and Software of IT tools for the entire company.
Providing hands-on support for network and datacenter equipment.
Troubleshoot and resolve issues related to Microsoft operating systems, MS Office applications, and hardware.
Configure and maintain Servers, desktop, workstations, notebooks, printers, and handheld devices.
Assist with network and datacenter equipment setup and maintenance.
Provide remote desktop support.
Troubleshoot and resolve mobile device setup, activations, and performance issues.
Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment.
Manage, configure, and support VOIP Solutions.
Manage and Configure IP and CCTV Surveillance System.
IT assets management.
Required skills and experience
1-2 years of experience in IT.
Preferred bachelor’s degree in information technology, Computer Science, or related field.
ITI, NTI scholarship preferred
A+, N+, CCNA, MCSA, VMware is a must
Ability to work in different locations - October / Heliopolis.
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